Labour publishes material to improve antisemitism complaints process

Labour has stepped up implementation of its action plan against antisemitism, with the launch of new materials to improve the process for handling complaints.

A series of five documents have been published to promote transparency when looking at claims of anti-Jewish racism, following the highly-damning report by the Equalities and Human Rights Commission last year.

One of the biggest areas of concern throughout Labour’s five-year antisemitism crisis was the complaints handling process, which several whistleblowers alleged was subject to political influence.

The EHRC told Labour it had to rebuild trust and confidence in this area, leading to the party publishing an action plan, which was backed by the equalities watchdog in December.

The new package of materials released  covers complaints policy, a complaints handling handbook, an improved form to submit them, a new social media code of conduct and clearer reporting statistics.

A Labour spokesperson said: “This is all part of the action plan we have agreed with the EHRC and shows the positive changes we are making, including bringing more transparency to complaints handling.

“Under Keir Starmer’s leadership we are working hard to restore the trust and confidence of the Jewish community. And we are committed to improving our culture and procedures to root out antisemitism.”