TripAdvisor apologises over offensive Auschwitz comments

Review platform TripAdvisor has apologised after leaving online an offensive review of the Auschwitz Museum before finally deleting it.

The post joked about bringing a baby to the gas chambers of the death camp as it described the visit as “fun for the family”. The museum complained about it, but was initially told that it fell with the site’s guidelines. It was only later taken down.

TripAdvisor has now apologised, blaming a screening “failure”. It said it used a “blend of technology and people” to review comments, adding: “Our initial screening failed to identify this review as promoting intolerance.”

It added: “We apologise to the Auschwitz Memorial and Museum, the Jewish community at large and all communities and individuals affected by this initial miss.”