Membership Manager
About the JLC
The Jewish Leadership Council [JLC]’s vision is a UK Jewish community with diverse, effective and sustainable leadership driving innovative and impactful organisations securing our community’s future.
Our mission is to support development and excellence in our member organisations, challenging them to lead the way in sustaining, building, and celebrating vibrant Jewish communities across the UK.
Collective responsibility and collaborative leadership have been the driving principles of the JLC since it was founded and underpin how the JLC:
connects and coordinates the Jewish charitable sector
strengthens and supports leadership across our community
magnifies and amplifies the individual voices and collective voice of our member organisations
We are proud that the JLC’s current 37 members are communal organisations from across the spectrum of Jewish life, including national synagogue denominations, care organisations, education charities, regional representative councils and the Board of Deputies.
Working for the JLC
The JLC is run by a small professional staff and led by Co-CEOs, Claudia Mendoza and Michelle Janes. We are a goal driven organisation that is committed to working flexibly and creatively. We embrace personal and team development and see building relationships as a vital tool of our success. We are led by our organisational values:
Be creative
We look to bring fresh approaches and to add value to our members’ new ideas through innovation
Think long-term
We take seriously our unique strategic responsibility to take the long view and plan for the sustainability of the community
Work collaboratively
We work with our members and partners to achieve the best results
Act responsibly
We consider the long-term effectiveness and reputation of our organisation, our members and the Jewish community in all that we do
Be inclusive
We value diversity and work to make sure that our decisions at all levels are informed by a wide variety of perspectives
Use evidence
We base what we say and do on the best research and on our members’ experiences and expertise
The role
The Membership Manager will work in close partnership with JLC members and specifically with the Head of Strategic Collaboration. The Membership Manager is a new role within the organisation that has been built around our understanding of a need to connect and coordinate our members most effectively. There is scope for the right candidate to shape the role alongside the senior leadership to make the most impact.
They will be a key point of contact within the JLC for member organisations. They will work in close collaboration with the JLC professional and lay leadership, as well as its divisions, to ensure the needs of its members are understood and met. They will track member engagement within the team and report on this regularly.
They will help the JLC fulfil its role as a member-focused organisation by identifying ways to magnify and amplify the voices of its members. They will identify areas of mutual interest amongst JLC members and help to connect and coordinate them on these issues. They will help to strengthen and support the work of JLC members to further their success.
They will understand the breadth of the work of the JLC and will be an ambassador for the organisation among its membership. They will support the Co-CEOs in their relationship building with member organisations and ensure that they, and the wider JLC team, are informed on relevant areas across the membership.
They will further develop relationships with key stakeholders, including our Vice Presidents, and will support a variety of our working groups.
Person specification
We are passionate about the role of the JLC in the community and specifically the way in which we can serve our members.
We are looking for someone who is committed to the sustainability of the Jewish community and its infrastructure. This role will require someone who is driven, dynamic and innovative. They will be a self-starter and an excellent relationship builder. They will think creatively and understand how to find solutions to complex problems.
This role will give you an opportunity to work with the community’s major Jewish communal organisations within a dynamic and exciting team. It will provide opportunity and scope for personal and professional growth supported by our leadership.
Specific responsibilities
Be a main point of contact for the JLC membership on key issues, events, strategic thoughts and a conduit to the wider JLC team to connect and coordinate our membership
Build and maintain strong, long-lasting relationships with JLC members and their teams
Drive and nurture relationship building across our teams and membership
Facilitate existing and develop new fora for collaborative working across JLC members to connect, share best practice and discuss common areas of challenge and opportunity
Raise awareness of the breadth of services and offering of the JLC to its member organisations
Brief the Co-CEOs and relevant team members on member activity
Develop communication on member activity for our stakeholders
Develop membership processes including reports on member activity, member application and induction packs and a membership commitment/charter
Track, analyse and report on membership engagement across the JLC group
Ensure data on member organisations and tracking of member engagement is meaningful and informative to the strategic planning of the JLC
Supporting the wider team where appropriate
Essential Qualities
Knowledge of the UK Jewish community
The ability to work independently and manage a varied workload
The ability to work as part of a dynamic and fast paced team
The ability to manage multiple projects whilst prioritising effectively
The ability to build effective working relationships with a range of stakeholders
Strong communication skills, both written and verbal
Demonstrable experience in working creatively and being solutions focused
Willingness to develop their leadership
Desirable Qualities
Knowledge of the UK Jewish community’s infrastructure
Knowledge of the global Jewish community
Knowledge of the wider Third Sector in the UK
Understanding the remit of a membership organisation
Application Information and Further Details
If you are considering applying for this role and would like any more information, please be in touch with Natasha Glass – natasha@thejlc.org
Applications should be made by sending your CV and covering letter to Natasha Glass at the email above, setting out why you want to join our team.
This role is advertised as a full time position. We would also welcome and consider applications from participants who are looking to work more flexibly, including part time or with a job share.
Our offices are located in Hendon, NW4
The salary range of this role is: £32,000 – £34,000 commensurate with experience
We offer a holiday allowance of 20 days in addition to relevant Jewish festivals and bank holidays
We provide employees with access to an Employee Assistance Programme that extends to their immediate family and provides support and services when needed
Deadline for applications: Friday 4th June 2021
The Jewish Leadership Council is an equal opportunities employer and we welcome applications from all suitably qualified persons.
Charity Registration Number: 1115343. The Jewish Leadership Council is a company limited by guarantee.
Registered in England and Wales No: 5742840.
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